Personal identification information
We may collect personal identification information from Students in a variety of ways, including, but not limited to, when Students enroll in a Course within the School, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available in our School. We will collect personal identification information from Students only if they voluntarily submit such information to us. Students can refuse to supply personal identification information but doing so may prevent them from engaging in certain School related activities.
How we use collected information
We may collect and use Students’ personal identification information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To provide the curriculum and personalize user experience
We may use information in the aggregate to understand how our Students as a group use the services and resources provided in our School.
To send periodic emails
We may use Student email addresses to send Students information and updates pertaining to their order. Student email addresses may also be used to respond to Student inquiries, questions, or other requests.
Sharing your personal information
We may share personal information with third parties who provide services to us (e.g. administrative assistant). We do not otherwise sell, trade, or rent Student personal identification information to others.
Third party websites
Student may find advertising or other content in our School that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our School. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Student, is subject to that website's own terms and policies.
Your acceptance of these terms
We may be required to disclose personal information if directed by a court of law or other governmental entity. Without limiting the foregoing, we reserve the right to disclose such information where we have a good faith basis to believe that such action is necessary to:
- comply with applicable laws, regulations, court orders, government and law enforcement agencies’ requests
To the extent permitted by law, we will attempt to give you prior notice before disclosing your information in response to such a request.
Accessing, Updating, and Deleting Your Personal Information
You can access and update certain personal information about you by visiting your account settings. You can also submit a data privacy request to receive a copy of personal information that we hold about you, free of charge. If you believe that any personal information we are holding about you is incorrect or incomplete, we will work with you to make corrections deemed necessary. Note that we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you’d like us to delete your account or delete personal information it holds about you, you can submit a deletion request. Note that when we delete your account, personal information that you have shared with others (for example, through comments or an intake form) may still be visible. We will also retain certain personal information about you where reasonably necessary to comply with our legal obligations or for our legitimate business purposes.
Jurisdiction Specific Provisions
Users in the European Economic Area, UK, and Switzerland
Under the General Data Protection Regulation (GDPR) and other applicable laws, users in the European Economic Area (“EEA”), UK, and Switzerland have the right, under certain conditions, to request access to, rectification of, or erasure of their personal information; request restriction of processing; object to processing; withdraw consent from processing; and the right to data portability.
If you are in the EEA, UK and Switzerland and would like to exercise these rights, please email us at [email protected]. Please include the phrase “GDPR request” in the subject line and provide us with your mailing address and state of residence.
If you believe that we have not adequately addressed your concerns or wish to report an alleged infringement of applicable data privacy laws, you may file a complaint with your local supervisory authority.
Users in California
This section provides details about rights California consumers may exercise under the California Consumer Privacy Act (CCPA) and other privacy and data protection laws, as applicable.
Under the CCPA, California consumers have the following rights:
- The right to request to know more about the categories and specific pieces of personal information that we have collected about them and how that information has been used over the past 12 months. They may also request a copy of this information, free of charge
- The right to request that we delete personal information that we have collected about them, subject to certain exceptions
- If a business sells personal information, the right to opt-out of the sale. We do not sell personal information that we collect about our users, as provided in the CCPA
- The right not to be discriminated against if you choose to exercise any of these rights
Under California’s ‘Shine the Light’ law, California residents have the right to request certain information relating to personal information we have shared with third parties for those third parties’ direct marketing purposes. Note that we only share information with third parties for their direct marketing purposes when you request us to do so or you expressly consent to it.
If you are a California resident and would like to exercise your rights under the CCPA or California’s ‘Shine the Light’ law, email us at [email protected] pursuant to the ‘Data Privacy Requests and Verification’ section above. Please specify which privacy right you’re exercising in the subject line (for example ‘CCPA deletion request’) and provide us with your mailing address and state of residence.